Case Study — Telecom

Eastex

Company: Eastex
Scope of Work
  • Video Production
Eastex Telephone Cooperative has served rural East Texas for decades, and its fiber internet expansion has changed what many families can do from home.
Media Quest began working with Eastex in 2023. In 2024, we produced a story-driven video centered on local families whose daily lives improved after gaining access to Eastex fiber internet.
The goal was to show the value of fiber through the people using it. Instead of focusing on speeds and technical specs, the video showed how better internet supports work, school, entertainment, and everyday connection.

Partnership Highlights

Video Production

Eastex provided the families featured in the video, and Media Quest handled the full production process. That included concept development, interview planning, filming, editing, graphics, and final delivery.
The finished piece used personal stories to show what fiber access means in rural communities. Viewers could see how stronger internet service changed routines at home and opened up options that were harder to reach before.
Eastex used the video on social media, where it reached about 12,000 views within its rural ISP footprint.
In 2023, we produced coverage of a press conference hosted by Eastex with USDA Rural Development’s Rural Utilities Service Administrator Andrew Berke.
We have also created promotional videos tied to local high school football, helping Eastex connect its brand with the communities it serves.

Results

Eastex was very pleased with the fiber story video and how clearly it communicated the impact of its service.
The project helped turn fiber internet from a technical service into something people could understand through the lives of local families. With about 12,000 views in Eastex’s service footprint, the video reached a strong audience for a rural internet provider and gave the cooperative a useful piece of content for building awareness and trust.

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